Technology

Medumo offers a digital patient communication platform that 95% patients will opt to utilize (no app / no downloading).  Patients choose SMS or email and receive the right content at the right time automatically, and our navigator will be alerted if they’re at risk.   With a net promoter score of 75, patients love how simple Medumo is to access via text or email.   NNS leverages the MEDUMO platform to assess patient progress and provide timely education in a tailored format that meets the need of each individual patient.  Patients can elect to have friends or caregivers receive the program for extra support.

SAMPLE REFERRAL MESSAGES

sent immediately after a referral

SAMPLE PRE-VISIT PREPARATION MESSAGES

sent x days before appointment

SAMPLE NAVIGATION MESSAGES

sent day of visit

SAMPLE VISIT FOLLOW-UP MESSAGES

sent day of procedure